Home/Terms of Service

// Terms of Service

Last Updated: February 2026

By using our website (pcwalaonline.com) and doing business with us via WhatsApp, you're agreeing to the terms below. We've kept them as human-readable as possible.

// 1. Pricing & Availability

The PC hardware market is volatile — prices swing daily based on supply, currency rates, and global demand. That's why prices on our website are indicative ranges, not fixed numbers. The final, locked-in price is agreed upon during your WhatsApp conversation with our team.

Stock status on the website is updated periodically but may not reflect real-time availability. We always confirm actual stock during your WhatsApp chat before finalizing anything.

// 2. How Orders Work

  • Our website is a digital catalog, not a checkout system. Browsing and clicking "Order on WhatsApp" doesn't create a binding contract.
  • The deal is only final when both sides agree on the price, delivery method, and payment terms in writing on WhatsApp — and you've made payment or advance.
  • We reserve the right to decline an order if stock runs out or if there's a pricing error.

// 3. Payments

No online payment gateway. We keep it straightforward — Direct Bank Transfer or Cash on Delivery (COD), as agreed on WhatsApp. Products remain our property until paid for in full.

// 4. Warranties & Returns

Warranty coverage varies by product — from full international warranty to no warranty on clearance items. Check our Warranty Policy page for the full breakdown of all 5 tiers.

We don't accept returns for change of mind. If a product arrives Dead on Arrival (DOA) and it's covered under a valid warranty, we'll handle it. Otherwise, all sales are final once the deal is confirmed on WhatsApp.

// 5. Limitation of Liability

We're not liable for indirect or consequential damages from products purchased from us — including data loss or damage to other components from improper installation. We sell the parts; proper installation is on you (or your trusted technician).

We work hard to keep product specs accurate on the site, but always double-check critical specifications on the manufacturer's official website before making a decision.

// 6. Governing Law

These terms are governed by the laws of Pakistan. Any disputes fall under the exclusive jurisdiction of the courts in Karachi.